Transform Retail Friction: Reduce Wait Times by 60%
Customer satisfaction is the key foundation of any retail business. OneApp opens opportunities to take your retail operations ahead in the most competitive markets by providing more personalized retail experiences and streamlining the entire customer journey, both in-store and online.
Key Solutions for Modern Retail
OneApp is designed to seamlessly fill the gap between online shopping convenience and efficient physical store operations, ensuring absolute precision in service delivery.
The Seamless Click & Collect Experience (BOPIS)
Online to In-Store Precision
Customers can purchase items online, find your store using OneApp's integrated tools, and easily utilize Buy Online, Pick Up In Store (BOPIS) or Click & Collect for quick, designated pickup.
Virtual Queuing for Pickup
Streamline the pickup process by allowing customers to enter a dedicated virtual queue when they arrive, minimizing wait times and staff distraction.
Elevated In-Store Experience
Self-Service Check-In
Deploy smart Self-Check-In Kiosks with an easily browsable user interface. Customers enjoy self-sign-up, virtual queuing, and browsing products or services while they wait.
Personalized Service
By knowing the customer's intent or purchase history upon check-in, staff can provide a more personalized, high-value interaction, boosting sales and satisfaction.
Benefits: Driving Retail Efficiency and Profit
OneApp improves your retail efficiency and provides the data necessary to thrive in competitive markets.
Improves Store Efficiencies
Optimizes staffing and service routing in all aspects, from returns desks to specialized consultations.
Reduces Customer Walk-Aways
By eliminating long, frustrating queues, you decrease customer abandonment and protect valuable revenue.
Boosts Sales Potential
Staff are free to focus on selling and serving, rather than managing disorganized lines.
Data-Driven Optimization
Efficient reports on customer feedback and key aspects of customer flow management provide actionable insights for continuous operational improvement.
Ready to Transform Your Retail Experience?
WE WOULD LOVE TO SEE THROUGH YOUR CHALLENGES AND HELP YOU OUT IN ALL ASPECTS POSSIBLE. Take the next step toward a truly unified omnichannel strategy.
Reduce wait times by 60% and boost sales with proven solutions trusted by retail stores worldwide.