Privacy Policy
Please read this Privacy Policy carefully to understand how we collect, use, and protect your personal information.
Introduction and Scope
Zamorin Global Ventures Pvt. Ltd. (Zamorin), the owner of the OneApp brand, respects your privacy. This Privacy Statement informs you of our practices regarding the collection, use, and disclosure of your information derived from your engagement with our websites, applications, and services.
- Who We Are: "We," "Our," "Us," or "OneApp" refers to Zamorin Global Ventures Pvt. Ltd. OneApp services are designed to enhance customer flow, shopping, and service experiences.
- Scope: This Statement applies to all websites, domains, services, and products provided by Zamorin, whether branded or powered by OneApp's mobile or desktop applications.
- Third-Party Links: Our sites may contain links to third-party applications, websites, or services. We do not control their privacy practices. We encourage you to review the privacy policy of any site you interact with before providing personal data.
1. Collection of Personal Information
Personal Information is any information that identifies you or from which you could reasonably be identified (e.g., name, address, email, telephone number). We strive to limit the amount of personal information collected.
Information We May Collect
We collect personal information through your access and use of our platforms, registration processes, support correspondence, and when you purchase or use our products.
| Category | Examples of Data Collected |
|---|---|
| Contact & Identification | Name, address, telephone number, email address, user IDs, and passwords. |
| Professional | Occupation, educational background, employment background, job interest data (for career applications). |
| Usage & Preferences | Product and service preferences, contact preferences, information stored in cookies, and shopping behavior. |
| Location Data | Geo-location data (e.g., IP address or physical location) when you request location-based services. |
| Interaction Data | Activations, account registration, use of our websites and mobile/desktop apps, information requests, or complaints. |
2. How We Use Your Information
Zamorin uses your information solely to fulfill business purposes and enhance your service experience:
- Service & Support Fulfillment: Managing our relationship, providing requested products, services, or support.
- Communication: Sending updates on new services, benefits, and marketing communications.
- Product Improvement: Conducting research, analyzing usage behavior, and performing quality assurance to improve and develop our offerings.
- Legal Compliance: Complying with the law, lawful government requests, or court orders.
- Security: Investigating and helping prevent security threats, fraud, or malicious activity.
3. How We Share Your Information
Zamorin does not sell, rent, or lease your personal information to others, except as strictly described here:
- With Service Providers: We share personal information with selected third-party service providers (e.g., customer support, hosting, marketing) who are contractually required to keep the information confidential, secure, and use it only to perform services for us.
- Within Our Corporate Group: We may share information within the Zamorin corporate family/group of companies, and it remains subject to this Privacy Statement.
- Corporate Change: Information may be transferred to facilitate a change in corporate control (e.g., acquisition), but this Privacy Statement will continue to apply.
- Legal Obligation: To comply with law, enforce our rights, respond to police requests, or protect the rights or personal safety of Zamorin or our employees.
4. Choices and Opt-Out Rights
You have control over how your information is used.
| Action | How to Opt-Out / Disable | Impact |
|---|---|---|
| Marketing Communications | Use the 'unsubscribe' link or follow the opt-out instructions included in each email. | Does not apply to administrative or transactional notices (e.g., support or safety warnings). |
| Cookies | Adjust your web browser settings. | Our service may not fully work and usage may be limited. |
| Geo-Targeting | Disable or switch off your device's location services. | May limit the extent of the services offered (e.g., location-based features). |
| Withdraw Consent | Email us at support@oneapp.life or use the contact page. | We may be unable to provide the services you have opted/subscribed for. |
5. Security and Data Retention
- Security Measures: Zamorin utilizes reasonable and appropriate technical, physical, and administrative procedures to safeguard the information we collect and process, maintaining data accuracy and preventing unauthorized access or disclosure.
- Data Retention: We retain data only as long as required to fulfill the reasonable business purpose for which it was collected or as required by local law.
6. Children's Privacy
We do not knowingly collect information from children as defined by local law, and we do not target our applications to children under these ages. We encourage parents and guardians to take an active role in their children's online and mobile activities. If you are a child, please do not attempt to register for the service.